We know that adopting a new Bichon Frise puppy is an exciting milestone, and it’s natural to have questions along the way. To make your experience as smooth as possible, we’ve answered some of the most common questions about our shopping process, reservations, payments, shipping, and return policy.
Every puppy comes with a veterinary health record, age-appropriate vaccinations, deworming treatments, a health guarantee, feeding recommendations, a starter care package, and lifetime breeder support to help ensure a smooth transition into your home.
Our Available Puppies page is updated regularly to reflect current availability. If you're interested in a specific puppy or an upcoming litter, feel free to contact us for the latest information.
We accept secure payment methods for reservations and final payments. Please contact us to discuss the available payment options and receive detailed instructions for completing your purchase safely.
Yes. We can help arrange safe and reliable transportation for your puppy if you're unable to pick them up in person. We'll discuss the available delivery options and any associated costs during the adoption process.
No. All payments, including reservation fees and final payments, are non-refundable. We encourage families to carefully consider their decision before placing a reservation or completing a purchase.
Once a puppy has been reserved, it is removed from availability and we begin preparing for its transition to its new home. For this reason, all payments are considered final and cannot be refunded.
You may choose to cancel your reservation at any time; however, all payments made are non-refundable in accordance with our policy.
No. Any costs associated with shipping, delivery, or third-party pet transportation are non-refundable, as these services are arranged specifically for your puppy.
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